Every bet placed on our site is recorded in our system. If you believe there is an error or technical issue in any game you’re playing, please contact our customer service with the following information:
- Game name
- Exact time/approximate time of the bet
- Bet amount and your account balance after the bet
- If you received an error, the error message or details of the issue you experienced (please provide a screenshot if possible)
Please remember that the above information is essential for us to investigate the issue and resolve it quickly.